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VALKIVRA CUSTOMER CARE
How Can We Help?
Questions about an order or our beauty, wellness, home, or pet essentials? Send us a message below or email Valkivra@gmail.com — we typically reply within 24 hours.
Got Any Questions?
Use the form below to get in touch with the sales team
Our store
Perry,
2051 Old
Coochs Bridge Rd, Newark Delaware 19702, United States
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm
FAQs
Below are some of are common questions
How long will shipping take?
All orders are processed within 12–72 hours from our warehouse in Bellingham, WA. Delivery time depends on your location:
USA: 3-10 business days
International: 7–21 business days
All orders include tracking from our facility to your door.
Do you offer free shipping?
Yes! We offer free shipping on all U.S. orders over $50. For international orders, we charge a flat rate of $19.99.
What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options available at checkout.
How do I know if my order is confirmed?
Once you place an order, you’ll receive a confirmation email right away. When your package ships, we’ll send you a tracking number so you can follow it until delivery.
Can I return or exchange a product?
Yes, we have a 30-day return policy. If you’re not satisfied with your order, simply contact us and we’ll help with a return or exchange.
Are your products authentic?
Absolutely! We source directly from trusted suppliers and authorized distributors. All products are 100% authentic and carefully checked before shipping.